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FAQ

DO YOU TAKE MY INSURANCE?

Currently, all services are private pay. As a private pay company, we are able to spend more time during evaluation and treatment to provide your child with the unique care they need without insurance placing stipulations on our goals, plan of care, or length of sessions. If your insurance company does cover speech therapy services, we will provide you with a superbill or receipt that you may submit to your insurance company for reimbursement of your session or evaluation. If you would like to submit a receipt for reimbursement, we recommend contacting your insurance company prior to your evaluation, as each company may have specific requirements that must be met in order to receive coverage.

DO I NEED A REFERRAL FROM MY DOCTOR TO SET UP AN EVALUATION?

No, a referral for speech therapy services is not required. However, one may be required for certain insurance companies if you plan to submit for reimbursement. We recommend contacting your insurance company for information regarding your coverage prior to the evaluation.

HOW LONG ARE PRENATAL CONSULTATIONS?

Prenatal feeding consultations are generally around 30 minutes.

HOW LONG ARE EVALUATIONS AND TREATMENTS?

Evaluations are typically 45 min to 1 hour. Treatments are typically 30-45 minutes.  This includes education and training with the parents.

WHERE WILL THE EVALUATIONS AND TREATMENTS TAKE PLACE?

Our office is located in Lubbock, TX. We can also offer home visits at an additional cost.

DO YOU MAKE HOME VISITS?

Yes, our hope is to serve Lubbock and the surrounding rural communities. Depending on your location, an additional travel fee may be applied. 

DO YOU OFFER VIRTUAL VISITS?

Yes. We hope to reach you where you are. Although in some cases a physical assessment is best practice, we hope to reach you where you are, in order to provide you with the care you and your child need. 

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